Tim Patterson, @Tradeshowguy, Social Media Tips

How are business folks using social media to enhance customer experience? In this video by @Tradeshowguy, Tim Patterson gives tips to businesses about effective ways to communicate through Twitter and blogs. The best stuff is in the first couple of minutes, then I would fast forward to about 5:20 and watch it until the end. There are more great tips on Tim's blog http://www.tradeshowguyblog.com/